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External research case study

Structured handoffs: what a hospital program can teach us about communication

A study of a clinical communication program, with a clear boundary between hospital results and household organization.

Source checked 23 October 2026 · By Waqar Ilyas · Not clinically reviewed

The question

Could a structured handoff program improve communication and reduce errors in participating pediatric hospital teams?

Setting and intervention

Starmer and colleagues studied pediatric residency programs. I-PASS combined a handoff framework with training and broader implementation work. It was not a test of a household checklist or a consumer app.

What the paper reports

The study reported improvements after the program was introduced. The intervention and its clinical setting are essential context for interpreting the findings. Read the original paper for outcome definitions and methods.

What cannot be carried over

A family handover template is not the intervention studied. Vayvi cannot claim the clinical program’s outcomes, nor infer that recording more information necessarily improves care.

A cautious practical connection

Separate recent events, next tasks, and unanswered questions. Check that the receiving person understands their responsibility. This is an organizational suggestion, not a clinically validated household protocol.

Read the original research

Starmer et al. (2014). Changes in medical errors after implementation of a handoff program. New England Journal of Medicine.